Whatever's stuck, hand it over
The admin that’s piling up, the tech that’s confusing, the job that’s been half-finished for months. Bring it to me and I’ll get it sorted.
- What I help with
Virtual assistant and tech support for small business owners, coaches and consultants. Most people need a bit of both.
Admin & organisation
Inbox, diary, files and paperwork kept under control, and the day-to-day admin that quietly stacks up taken off your list.
Client follow-up
Chasing what’s outstanding with clients and suppliers, sending confirmations and reminders, and closing the loops that go quiet.
Email Marketing
Newsletters and campaigns in MailerLite, Mailchimp or Kit, with branded templates, tidy lists and connected signup forms. Automations are tested before anything goes out.
Systems & automations
Business systems, trackers, forms and spreadsheets that people actually trust. If a job is done by hand thirty times a month, I’ll automate it once in Make.com.
Websites & updates
Website design and build, plus changes to the site you already have in WordPress and Elementor: page edits, new content and overdue fixes.
Tech troubleshooting
Broken forms, lost logins, domains, DNS, email deliverability, Google Workspace and Zoom, worked out and sorted without you needing to understand it first.
Social Media Management
Managing social media pages, creating and scheduling content, responding to messages, and helping businesses maintain an active and engaging online presence.
Chat & Customer Support
Responding to customer inquiries through live chat, messages, and other online communication channels, helping businesses stay connected with their clients.
Online Research
Finding, organizing, and compiling relevant information to support business decisions, projects, and everyday tasks.
- The jobs people actually bring me
Not everything fits a tidy service list. These are the jobs that turn up most, and the ones I enjoy most.
“It used to work and now it doesn’t”
The enquiry form that stopped sending, or the newsletter now landing in spam. Something changed, and enquiries are going missing.
“I started it and never finished”
The half-built mailing list, the page still showing last year’s prices, the system you set up in January. I pick it up and finish it.
“I do this every week and I hate it”
The same copying between tools, the same reminder email, the same list rebuilt by hand. If it can be automated, I’ll tell you and set it up.
“I don’t even know what to ask for”
Something isn’t working, but you don’t know what it’s called or who fixes it. Describe it in your own words and I’ll work out the rest.
- How we can work together
Support can be hourly, ongoing or quoted as a fixed-price project when the scope is clear. We start with a short conversation, agree what is included and decide the simplest way to work together.
- Reviews & Experiences
Ephraim Glueck
Director Artisan Oven Pizza - Texas
Every project with Milton has been seamless. His designs are modern, sleek, and effective!
Harrison Coblentz
Harvest of Hope - Ohio
Very responsive and easy to work with. I’m extremely happy with the quality of the work and would highly recommend him.
Troy Bundy
Co-founder Lifelong - Maryland
Step-by-Step Process
A seamless, transparent workflow designed to bring your project from initial concept to a successful launch with clarity and efficiency.
01
Discovery and Planning
We align on your goals, research your target market, and define project requirements to set a clear strategy.
02
Design and Development
We bring your vision to life through high-quality designs and functional, high-performance execution.
03
Testing and Launch
We thoroughly review and optimize every detail to ensure a flawless presentation before going live.
- Other Services
Technical & Customer Support
IT support, troubleshooting, maintenance, updates, customer service, and chat assistance.
Administrative Support
Document management, data entry, research, reporting, organization, and daily business tasks.
Web Design
Website design, management, e-commerce, responsiveness, content updates, and optimization.
Milton was professional, reliable, and delivered exactly what I needed. I highly recommend his work.